If your debit card has been lost or stolen, it is important that you report it to us immediately. Immediate reporting ensures potential losses will be kept to a minimum.
During normal business hours: Call 706-439-6600 to speak with our Customer Contact Center.
After hours: Call 706-439-6600, then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. You will then need to contact your local branch or call 706-439-6600 during business hours to speak with our Customer Contact Center the next business day to order a replacement card.
CardValet®: If you are using United's CardValet App, log into the app and set the lost card to the OFF setting, then call 706-439-6600 the following business day to order a replacement card.
You will no longer be able to use your card within Apple Pay™, Android Pay™ or any of our mobile wallet solutions, so be sure to remove the card. When you receive your new card, you will need to add the new information to the mobile wallet solution that you use.